Design proposal

Meridian

Redesigning the analytics dashboard for field-operations teams: one screen that tells a supervisor whether today is on track, from the office or the cab of a truck.

Design lead
R. Vance
Presented
Aug 28, 2026
Status
Awaiting decision
Review by
Sep 05, 2026

The current dashboard grew by accretion: 23 widgets, four chart styles, and no answer to the only question supervisors actually ask before a shift. Session data shows 68% of dashboard opens now happen on tablets in the field, where the existing layout requires horizontal scrolling and 40+ seconds to find crew status. Three directions follow; each is a different bet on who the primary user is.

Dense command center

Everything on one screen; the dashboard as an operations console.

Optimizes for Expert daily users, scan speed, and side-by-side comparison across crews and sites.

Pros

  • Zero navigation cost: every crew, site, and metric is visible without a single click.
  • Matches how dispatch leads already work — two monitors, ranked tables, constant comparison.
  • Table rows take keyboard filtering, sorting, and CSV export almost for free.

Risks

  • Intimidating for occasional users and execs; density is a feature only for the trained eye.
  • Fights the tablet reality head-on — tables this dense degrade badly below 1100px.
  • Largest responsive and empty-state surface of the three; slowest to ship well.
Effort L

Best if the primary audience stays desktop dispatch leads and field usage plateaus.

Focused single-column

One question per screen: is today on track, and what needs attention next.

Recommended

Optimizes for Decision speed, tablet and phone legibility, and the mixed exec-plus-field audience.

Pros

  • Delivers the 10-second status read: one verdict up top, exceptions ranked below it.
  • A single column reflows cleanly from a 27-inch monitor to a truck-mounted tablet.
  • Lowest cognitive load of the three; nothing on screen competes with the answer.

Risks

  • Power users reach raw tables in two taps instead of zero; dispatch may grumble early.
  • Ranking "what needs attention" is editorial — the hierarchy needs ongoing curation.
Effort M

Best if field tablets keep growing as the dominant surface, which the data says they will.

Card canvas

A flexible board of metric cards each team arranges around its own workflow.

Optimizes for Per-team personalization, breadth of metrics, and painless growth as new data ships.

Pros

  • Teams pin what matters to them; paving crews and utility crews stop sharing one layout.
  • New metrics become new cards — no dashboard redesign per product release.
  • The card system is reusable across Meridian's reports and job-detail surfaces.

Risks

  • The default arrangement decides first impressions; without strong curation it reads as arbitrary.
  • Drag, resize, and per-user persistence are real engineering surface, not polish.
  • Cross-card comparison is weaker than a table for the ranking tasks dispatch runs daily.
Effort L

Best if team workflows keep diverging and personalization becomes the roadmap's center of gravity.

Recommendation

Ship Direction B: the focused single-column.

The usage data settles the audience question — 68% of opens are field tablets, and that share has grown every month this year. Direction B is the only option that answers the supervisor's one question at a glance on that hardware, and it ships in a single cycle at Effort M. It also keeps the door open: B's exception modules are card-shaped, so Direction C's canvas remains a natural phase-two evolution rather than a rewrite.

Decision needed

  • Sign-off on Direction B by Sep 05 locks the IA workshop for Sep 08.
  • Approval unlocks hi-fi comps (Sep 15) and build start (Sep 22).
  • A "not B" call needs one named owner for the density-vs-tablet tradeoff before we re-scope.

Next: 30-minute decision review Sep 05 · comments welcome on any card or list · MERIDIAN-DASH / directions v1 / R. Vance